CRI Process Intelligence

Implementation

Sprint deliverables

Workflow output package

Traceable current-state findings, design decisions, interventions, controls, and implementation work.

Approved target included

3Evidence sources

6Observations

6Current-state steps

4Recommended interventions

0Open blockers

Process comparison

Current state and target design

Approved target

Validated baseline

Current state

1
Initiate / variantSend annual request
The coordinator sends the annual request after the engagement is authorized.
OB-0001
2
Collect / variantReceive portal documents
The documented intake procedure designates the portal as the system of receipt.
OB-0006
3
Collect / variantAssociate documents to the client file
An associate manually associates received portal documents before readiness review.
OB-0003
4
Validate / decisionAssess preparation readiness
The associate checks expected documents and decides whether the file is preparation-ready.
OB-0004
5
Resolve / riskTrack missing-item follow-up
Missing-item follow-up is tracked outside the tax workflow system.
OB-0002
6
Release / controlAuthorize exception release
The intended procedure requires manager authorization before an exception file is released.
OB-0005

Pragmatic model

Pragmatic optimization

1
Initiate / StandardizeConfirm the authorized intake start
Consistent, accountable intake initiation.
Only authorized engagements can enter intake.
2
Collect / Workflow automationRoute approved channels to one intake queue
One visible inventory of newly received documents.
Unapproved sources are rejected and logged for review.
3
Collect / Deterministic codeApply document identity and version checks
Repeatable association with fewer duplicate records.
Every accepted item retains its source and immutable check results.
4
Validate / AI agentMaintain a draft readiness assessment
A current, source-cited readiness draft for review.
Every draft conclusion cites the source item and rule used.
5
Validate / Human judgmentReview readiness and proposed message
Professional decisions remain explicit and auditable.
Approval identity and timestamp are recorded before downstream action.
6
Resolve / Workflow automationSend and track approved follow-up
Consolidated follow-up with visible ownership and timing.
Message approval, delivery, and due date are retained as audit events.
7
Resolve / AI agentReassess when evidence changes
Open-item state stays current without autonomous decisions.
Prior conclusions and citation changes remain in the audit trail.
8
Release / Deterministic codeEnforce the preparation release gate
A consistent, testable release control.
A failed gate cannot update preparation-ready status.
9
Release / Human judgmentApprove an open-item exception
Accountable exception handling without delegated risk acceptance.
Decision, rationale, evidence, approver, and time are mandatory.
10
Release / Workflow automationSynchronize status and hand off
A reliable, visible handoff to preparation.
Both systems receive the same release event and correlation ID.

Expected outcome

A lower-disruption path that makes intake state visible, reduces manual routing and drafting, and preserves existing system ownership.

Tradeoffs

Faster to pilot and easier to adopt, but carries forward current platforms and some synchronization complexity.